Hi, I am Vicky Fan.
I am a UX designer and researcher with extensive experience working for companies in London, Spain and New York. I'm excited to share insights from my design journey with you.
Featured Projects
Developing a Unified Grants System for Historic England
Led redesign of a grants application system, achieveing a 60% increase in task completion rates, and a 45% reduction in application completion time.
Improving the usability of Spain’s Thyssen Museum’s audioguide app
Researched and redesigned the user experience of Spain's Thysssen Museum Audioguide app which has already served 500K+ museum visitors.
Personalizing Skincare Experience for Estée Lauder at NYC
Developed personalized shopping experiences by using A.I. to assess skin condition for Estée Lauder. Achieved a 90% satisfaction rate.
Skills & Tools
User Research
  • Contextual Inquiry
  • Usability Testing
  • Persona Development

Design
  • Wireframing
  • Prototyping
  • Interaction Design

Tools
  • Figma
  • Adobe Creative Suite

Strategy
  • Information Architecture
  • Design Systems
  • Accessibility (WCAG)

Let's Work Together
Contact me at vickyfan08@gmail.com.